The purpose of this paper is to analyze the efficiency of the 26 Swiss cantons over the period 2000 to 2004 applying Data Envelopment Analysis (DEA). A Total Public Sector Performance (TPSP) indicator for eight local government activities (administration, public safety, education, culture and...

This article makes three contributions to the literature. First, it provides new evidence of the impact of community monitoring interventions using a unique dataset from the Citizen Visible Audit (CVA) program in Colombia. In particular, this article studies the effect of social audits on...

The challenge of public administration reform is well-known: politicians often have little interest in the efficient implementation of government policy. Using new data from 439 World Bank public sector reform loans in 109 countries, we demonstrate that such reforms are significantly less likely...

This paper examines new data on public sector employees from 18 Latin American countries to shed light on the role of trust in the performance of government agencies. We developed an original survey taken during the first COVID-19 wave that includes randomized experiments with pandemic-related...

Introducing financial incentives to increase productivity in the public sector tends to be politically and bureaucratically cumbersome, particularly in developing countries. Behavioral interventions could be a low-cost alternative, both politically and financially, although evidence of their...

This paper analyzes the impact of Mapa- Regalías on efficiency in the execution of public investment projects in Colombia. MapaRegalías is an online platform that displays geo-referenced information and data on royalties coming from the extractives sector. The purpose of the platform is to...

This paper analyzes the impact of MapaRegalías on efficiency in the execution of public investment projects in Colombia. MapaRegalías is an online platform that displays geo-referenced information and data on royalties coming from the extractives sector. The purpose of the platform is to...

The 2030 Agenda has been adopted on a global level, but its implementation must also take place at the local level (Cavalli, 2018). The integration between the different levels of government - supranational, national and local - is essential; they must necessarily cooperate and coordinate their...

Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of the written language used by government agencies in Latin America. It presents an impact...