This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...

We assigned two cohorts of kindergarten students, totaling more than 24,000 children, to teachers within schools with a rule that is as-good-as-random. We collected data on children at the beginning of the school year, and applied 12 tests of math, language and executive function (EF) at the end...

Many nations allow private entities to manage publicly funded schools and grant them greater flexibility than traditional public schools. However, isolating the causal effect of attending these privately managed public schools relative to attending traditional public schools is difficult because...