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Love the job... or the patient? : task vs. mission-based motivations in health care
Banuri, Sheheryar; Keefer, Philip; De Walque, Damien - 2018
. This paper shifts the focus to task-based motivation and finds that it yields significantly more effort than mission …-based motivation. Moreover, in the presence of significant task motivation, mission motivation has no additional effect on effort. The … three tasks, from boring to interesting. In addition, for half of the students, mission motivation is present: their effort …
Persistent link: https://www.econbiz.de/10011959280
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The importance of clarity : impacts of Colombia's Lenguaje Claro Program on reducing administrative burdens
Cuesta, Ana; Reyes, Angela; Roseth, Benjamin - 2019
Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of the written language used by government agencies in Latin America. It presents an impact...
Persistent link: https://www.econbiz.de/10012008401
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Provision of public goods in a federalist country : Tiebout competition, fiscal equalization, and incentives for efficiency in Switzerland
Widmer, Philippe; Zweifel, Peter - 2008
The purpose of this paper is to analyze the efficiency of the 26 Swiss cantons over the period 2000 to 2004 applying Data Envelopment Analysis (DEA). A Total Public Sector Performance (TPSP) indicator for eight local government activities (administration, public safety, education, culture and...
Persistent link: https://www.econbiz.de/10003892461
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Can bottom-up institutional reform improve service delivery?
Molina, Ezequiel - 2014
This article makes three contributions to the literature. First, it provides new evidence of the impact of community monitoring interventions using a unique dataset from the Citizen Visible Audit (CVA) program in Colombia. In particular, this article studies the effect of social audits on...
Persistent link: https://www.econbiz.de/10011286688
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Political parties, clientelism, and bureaucratic reform
Cruz, Cesi; Keefer, Philip - 2015
The challenge of public administration reform is well-known: politicians often have little interest in the efficient implementation of government policy. Using new data from 439 World Bank public sector reform loans in 109 countries, we demonstrate that such reforms are significantly less likely...
Persistent link: https://www.econbiz.de/10011292966
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Trust, collaboration, and policy attitudes in the public sector
Keefer, Philip; Perilla, Sergio; Vlaicu, Razvan - 2021
This paper examines new data on public sector employees from 18 Latin American countries to shed light on the role of trust in the performance of government agencies. We developed an original survey taken during the first COVID-19 wave that includes randomized experiments with pandemic-related...
Persistent link: https://www.econbiz.de/10012584588
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Employee trust and performance constraints in public sector organizations
Keefer, Philip; Vlaicu, Razvan - 2022
. Third, trust in coworkers is associated with stronger mission motivation. Instrumental variable strategies based on the … preferences for social distancing policies provides further evidence that trust enhances mission motivation: employee policy …
Persistent link: https://www.econbiz.de/10014480051
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Does participatory budgeting improve decentralized public service delivery?
Beuermann, Diether W.; Amelina, Maria - 2014
This paper provides the first experimental evaluation of the participatory budgeting model showing that it increased public participation in the process of public decision making, increased local tax revenues collection, channeled larger fractions of public budgets to services stated as top...
Persistent link: https://www.econbiz.de/10011287246
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La importancia de ser claro : Programa de Lenguaje Claro : evidencia en la reducción de la carga administrativa en Colombia
Cuesta, Ana; Reyes, Angela; Roseth, Benjamin - 2019
Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of the written language used by government agencies in Latin America. It presents an impact...
Persistent link: https://www.econbiz.de/10012028642
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Macroeconomic effects of an energy saving policy in the public sector
Quirion, Philippe - 2002
Nearly all the macroeconomic literature on environmental policies deals with taxes and tradable permits. A policy instrument that still needs to be looked at is a switch in government expenditure away from environmentally-damaging goods, in particular fossil fuels, and toward resource- and...
Persistent link: https://www.econbiz.de/10011596305