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Working papers / Financial Institutions Center
Management science : journal of the Institute for Operations Research and the Management Sciences
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ECONIS (ZBW)
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Service co-production, customer efficiency and market competition
Xue, Mei
(
contributor
);
Harker, Patrick T.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001754476
Saved in:
2
Incorporating the dual customer roles in e-service design
Xue, Mei
(
contributor
);
Harker, Patrick T.
(
contributor
); …
-
2003
-
[Elektronische Ressource], rev
Persistent link: https://www.econbiz.de/10001754479
Saved in:
3
What makes a high-performance workplace? : Evidence from retail bank branches
Hunter, Larry W.
(
contributor
);
Hitt, Lorin M.
(
contributor
)
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001657003
Saved in:
4
The Internet and the future of financial services : transparency, differential pricing and disintermediation
Clemons, Eric K.
(
contributor
);
Hitt, Lorin M.
(
contributor
)
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001512329
Saved in:
5
Vertical scope revisited : transaction costs vs capabilities & profit opportunities in mortgage banking
Jacobides, Michael G.
(
contributor
); …
-
2001
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001584521
Saved in:
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