The Future of Work in Africa focuses on the key themes of creating productive jobs and addressing the needs of those left behind. It highlights how global trends, especially the adoption of digital technologies, may change the nature of work in Sub-Saharan Africa by creating new opportunities...

Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At the same time, governments need to reduce...

This report provides a cross-country overview of the policy and regulatory framework for digital financial services (DFS) in Association of Southeast Asian Nations (ASEAN) countries from a financial inclusion perspective. It was carried out at the request of the ASEAN Working Committee on...

This report examines three interrelated issues - digital connectivity, digital entrepreneurship, and taxation of digital platforms - that are closely aligned with Malaysia's goal of becoming the e-commerce hub of the region. By leveraging the internet, smartphones, Big Data, the internet of...

A unique, legal identity is necessary to allow all individuals to participate fully in society and the economy. The ability to prove one's identity underlies the ability to access basic services and entitlements from healthcare through to pensions and agriculture subsidies. This is especially...

This report is intended to support digital financial services (DFS) policymakers in emerging markets and developing economies (EMDEs) and regulators endeavors, by providing a structured approach for the analysis of DFS and financial inclusion. It provides examples of how countries are...

The report discusses key policy issues that enable and constrain digital savings market development and offers policy considerations within the context of the G20's High-Level Principles for Digital Financial Inclusion. Based on current market observations, three policy considerations seem most...

Digital technologies have significant potential to improve efficiency, equity, and environmental sustainability in the food system. A range of digital technologies are already leading to: better informed and engaged consumers and producers, smarter farms, and improved public services. Adoption...

The Mashreq countries must fully leverage digital infrastructure as well as their relative strengths in transforming their economies. The report lays out the strategic importance of digital infrastructure for countries in the region, takes stock of its status, and provides recommendations....