Increasing cost recovery for utilities is a cornerstone of the Government of Armenia's economic reform program. This report assesses the 1999 electricity tariff increase and the potential for future improved water sector cost recovery, with particular attention to questions of service...

Heating is a critical issue for the livelihoods of Eastern Europe and Central Asia's people. The region's gold climate, the legacy of central planning, and the drop in household incomes over the past 10 years, influence profoundly the design of heating strategies for the urban poor. This paper...