Redress procedures are important for basic fairness. In addition, they can help address accountability problems in the implementation of social policies and provide information to policy makers regarding policy design. To function effectively, a system of redress requires a well-designed and...

Many development initiatives fail to improve performance because they promote isomorphic mimicry—governments change what they look like, not what they do. This article proposes a new approach to doing development, Problem-Driven Iterative Adaptation (PDIA), which contrasts with standard...