characteristic for their competitive environment. This is particularly the case for knowledge-intensive service providers, product … important supplementary mechanism to protect innovations in knowledgeintensive services. …

and external knowledge. Knowledge in turn constitutes one of the main inputs to service innovation. Hence, social software … has the potential to support service innovation. Using data from 505 German Information- and Communication Technology (ICT … social software and service innovation. Since this result is robust when controlling for former innovative activities and the …

This paper analyzes the relationship between service innovation and different types of enterprise software systems, i … to the probability of service innovation. The results stay robust if former innovation activity and general openness to … new technologies are controlled for. -- Enterprise systems ; service innovation ; customized enterprise software ; sector …

We analyze the performance of firms in the German business-related services sector. A quarterly business survey …

This paper examines the effects that purchased services and imported intermediate materials have on the labour demand … between labour and non-labour inputs. Similarly, the increasing use of both imported materials and purchased services is …

innovation projects affects the innovation output of firms differently depending on firm characteristics and ambitions. In …, resource-constrained firms using staged project management are shown to abandon a larger share of their innovation projects and … development on when and why the staging of innovation projects affects the innovation output of firms and to the literature on …

study the role that firms' and users' activities on Facebook play in the innovation process. We find that firms' adoption of … actively ask for feedback, while only negative user comments are positively and significantly related to innovation success …

study the role that firms' and users' activities on Facebook play in the innovation process. We find that firms' adoption of … actively ask for feedback, while only negative user comments are positively and significantly related to innovation success …

We investigate whether appointing a middle management level affects startups’ innovation performance. Additional …