The missing effect of investments of firms in information and communication technologies on productivity is studied by …) has a stronger effect on the quality of services than on the productivity of the IT-using firm. IT investment seems to be … especially the most recent generation of IT as indicated by the number of PCs used is the source of productivity growth whereas …

productivity but the combination of IT and decentralization does not yield a productivity premium. Contrarily, for the sample of … larger firms, the results show that the productivity of IT depends positively on decentralization. The findings suggest that …

This paper analyses the impact of business process outsourcing (BPO) on firm productivity based on a comprehensive …-level productivity. The results are robust across different estimation techniques. -- Business Process Outsourcing (BPO) ; Productivity …

In this paper we analyse the relationship between export and innovation activities of German service sector companies … using data from the 1997 wave of the Mannheim Innovation Panel in the Service Sector. There is a lot of support for the … Schumpeterian hypothesis of export activities being mainly driven by innovation activities. Factor endowment theories are only …