From a systemic perspective, knowledge management affects the decision-making process in organizations that, in a globalized environment, must propose strategies that make it possible to increase competitiveness and productivity. The objective is to determine the knowledge management factors...

A risk map is a tool, based on various information systems, that aims to identify the activities or processes at risk, quantify the probability of these events and measure the potential damage associated with their occurrence. This kind of map provides three valuable contributions to a Manager:...

The aim of this work is to describe in detail on the current situation of outsourcing of Information Systems using the results of a survey carried out in the biggest Spanish firms. This is a longitudinal study that covers 12 years, since the current results are contrasted with those of two...