Palatková, Monika - In: Acta Oeconomica Pragensia 2011 (2011) 4, pp. 39-54
The paper deals with quality management in the sector of Tourist Information Centres (TIC) in the Czech Republic and … the development of the quality management systems in the sector as part of the national quality management system in … tourism. Since the TICs perform a prominent role in destination marketing management, the quality of their services seems to …
