Questionnaire survey data are usually characterized by a great amount of ordinal variables. For multivariate analysis, it is suitable to reduce task dimensionality. The aim of this paper is a comparison of the results obtained by the analysis of data files with ordinal variables using selected...

The paper deals with quality management in the sector of Tourist Information Centres (TIC) in the Czech Republic and the development of the quality management systems in the sector as part of the national quality management system in tourism. Since the TICs perform a prominent role in...