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The paper deals with quality management in the sector of Tourist Information Centres (TIC) in the Czech Republic and … the development of the quality management systems in the sector as part of the national quality management system in … tourism. Since the TICs perform a prominent role in destination marketing management, the quality of their services seems to …
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This paper focuses on the background research, development, and practical application of the Integrated Performance Measurement Systems and the associated audit methods. The research aims to explore the hierarchical structure and performance indicator relations, and to examine referential model...
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The article briefly describes financial nad nonfinancial indicators and compares their advantages and disadvantages as corporate performance measures. Shows several examples of nonfinancial indicators for corporate activities and for measurement of their aims. It could be inspiration for...
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