This research explores the impact of gender on managerial styles, especially the strategic typology employed by hotel managers in Canada during economic stressful times. Miles and Snow’s strategic typology framework of defender, prospector, analyzer and reactor was employed and explored...

Abstract External environment of an organization includes a variety of factors, whose existence, influence its behavior and performance. The action of these factors may be direct (for example, the actions of competitors) or indirect (for example, changes in business climate), and external...

This research identified the capabilities used by Canadian hotel general managers during a time of economic stress and examines the relationships between capabilities and hotel performance. The instrument used in this study was the New Zealand Management Capability Index (NZIMCI) and contains...

Change is the only constant. The only difficulty is to follow it. The last decade was a period of unprecedented transformations. In all industries, SMEs are in process of transformation. The change is occurring increasingly rapidly and it is a fundamental problem. To maintain an organization...