Dans certains cas les missions de conseil en management n'atteignent pas les objectifs escomptés et provoquent d'incroyables gaspillages. Cette analyse présente les causes d'échec de la relation consultant-consulté.

This research identified the capabilities used by Canadian hotel general managers during a time of economic stress and examines the relationships between capabilities and hotel performance. The instrument used in this study was the New Zealand Management Capability Index (NZIMCI) and contains...