Introduction: the business of change -- Shaping the need for change -- Understanding organisational culture -- Understanding the impact of change -- Understanding stakeholder engagement -- Understanding resistance -- Shaping your change plan -- Engaging individuals and building support --...

Die neueste Entwicklung im Internet heißt "Web 2.0" oder "Soziales Internet". Damit ist vorrangig eine besondere Einbindung der Nutzer gemeint, in welcher sie als unentgeltliche Informationslieferanten an der Erstellung der Internetangebote beteiligt sind ("User Generated Content"). Das Web 2.0...

"A Radical New Model for Unleashing Your Company's Potential In most organizations nearly everyone is doing a second job no one is paying them for-namely, covering their weaknesses, trying to look their best, and managing other people's impressions of them. There may be no greater waste of a...

"When change initiatives fail, many times the organization is blamed for not aligning projects to business needs from the beginning, or for not turning knowledge into action. Making Change Work argues that what connects success with these initiatives is behavioral change. It brings together the...

Introduction: Mastering your next move -- Successful careers as a series of challenging transitions into new roles: mapping the critical categories of career moves, meeting the personal adaptive challenge and the organizational change challenge -- The promotion challenge: understanding what...