The notion that an increase in information technology investments will result in a positive impact on productivity has been deliberated comprehensively at various levels. Initial studies have established that, there was no link between investment in IT and productivity while others suggested...

This paper analyses published literature to determine the organizational responsibilities towards business sustainability. Over two hundred published research papers in this space have been subjected to content analysis using NVivo qualitative analysis tool. The results reveal that there are...

Purpose – The purpose of this paper is to examine the managerial role in the practices of corporate social responsibility (CSR) in developing economies. Design/methodology/approach – The paper takes the form of an empirical analysis of employees' opinions based on a quantitative survey of...

Credit unions are financial co‐operatives. They provide personal financial services to their members. In Australia they are very small institutions compared to the national banking and financing companies. Credit unions have formed state organisations to pursue common aims. The national peak...

Purpose – The purpose of this paper is to acknowledge the importance of customer orientation in business organisations. The paper adopts a practical approach and delves into the relevant issues to present a conceptual framework and the steps that organisations could use to become...