pt. 1. Personality, psychological resources and employee resilience -- pt. 2. Providing employee support in the work place -- pt. 3. Managing organisation factors that erode resilience -- pt. 4. Creating a resilient team -- pt. 5. Promoting resilient thinking and behaviour.

"An innovative rethinking of work environments that puts the worker at the center that leads to improved performance. Management by Design: Applying Design Principles to the Work Experience explores the premise that the best way to attract and retain people, and their knowledge, will come by...

A manager's introductory guide to resilience / Dr Monique F. Crane, PhD -- Personality, psychological resources and employee resilience -- The right stuff : employee characteristics that promote resilience / Professor Robert R. Sinclair, PhD & Dr Janelle H. Cheung, PhD -- Identifying and...

A revealing look at work environments that lead to greater loyalty and an increase in productivity Exploring the premise that the best way to attract and retain people, and their knowledge, will come from designing environments that turn today's increasingly virtual workplace into an attractive...