Giles, Rodney; Sinclair, Don - In: International Journal of Contemporary Hospitality Management 6 (1994) 1/2, pp. 9-13
In the quest to ensure adherence to best practice throughout the Army′s Catering Training Centre, the Army School of Catering enrolled in a series of workshops towards a better understanding of Quality Assurance and Control. Outlines the initial approach taken and describes how the original...
