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This paper uses a randomized controlled trial to study the effects of access to agent banking. Individuals were encouraged to open an account and transact at a banking agent or a branch of a financial institution. Compared with individuals who were sent to the branch, individuals sent to an...
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This paper uses a unique data set with 1.1 million customer transactions from a microfinance institution in the Democratic Republic of Congo from 2017 to 2018. The paper provides evidence of assortative gender matching in agent banking transactions, as clients prefer to transact with agents of...
Persistent link: https://www.econbiz.de/10012390562
The link between bank trust and financial inclusion remains less explored despite the recent emphasis on financial … inclusion in the midst of significant declines in bank trust across the globe. From an emerging country perspective, we examine … the bank trust – financial inclusion nexus and the mediating role of borrower discouragement, using data extracted from a …
Persistent link: https://www.econbiz.de/10014349342
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