The aim of this paper is, firstly, to contribute to the understanding of innovation patterns in services. To this end, firms which are similar in terms of a large set of innovation indicators were grouped into clusters. For the Swiss case, it was possible to identify five clusters which exhibit...

Fallstudienbasierte Analysen kommen zum Schluss, dass etablierte Unternehmen im Durchschnitt scheitern, wenn sie versuchen gleichzeitig zwei Geschäftsmodelle, ein bestehendes und ein neues, zu betreiben. Diese widerspricht jedoch der Wahrnehmung von Geschäftsmodellinnovation in der Literatur....

The aim of this paper is, firstly, to contribute to the understanding of innovation patterns in services. To this end, firms which are similar in terms of a large set of innovation indicators were grouped into clusters. For the Swiss case, it was possible to identify five clusters which exhibit...