This article describes the development, modification and testing of a tool designed to assist small firms in making more appropriate decisions regarding information and communication technology (ICT) selection and implementation. Using a combination of quantitative and qualitative methods, a...

Purpose- To demonstrate that different theoretical approaches are required for the internationalisation of SME?s. Design/methodology/approach- A comparison is made of existing theories and approaches with the actual behaviour of SME?s findings-The internationalisation of SME?s requires different...

The airport business is more competitive with substantial increased returns and performance. If we think of the airport as an organisation initially designed to deliver value for key stakeholders and their customers, the privatisation of an airport generates a radical change in the overall...

Organisations have processes to manage their business activities, often referred to as business processes. In today?s competitive global economy, automation of processes with appropriate technology is advantageous. However, the paradox of processes automation is the continuous evolution and...