Matthews, Jason; Pellew, Leah; Phua, Florence; … - In: International Journal of Quality & Reliability Management 17 (2000) 4/5, pp. 493-510
Subcontractors and suppliers are playing an increasingly important role in project construction – it is not uncommon for as much as 90 per cent of a project to be undertaken by subcontractors. The result of this increased involvement is that main contractors are now concentrating their efforts...