Showing 1 - 8 of 8
Persistent link: https://www.econbiz.de/10013188558
Persistent link: https://www.econbiz.de/10011977885
This paper uses a unique data set with 1.1 million customer transactions from a microfinance institution in the Democratic Republic of Congo from 2017 to 2018. The paper provides evidence of assortative gender matching in agent banking transactions, as clients prefer to transact with agents of...
Persistent link: https://www.econbiz.de/10012390562
and technology adoption – A case study of the launch of virtual bank in Hong Kong -- Chapter 2 - Could increasing … regulatory focus realise the inclusive potential of virtual banks -- Chapter 3 – Financial inclusion and virtual bank in the era …
Persistent link: https://www.econbiz.de/10014531831
This article examines how virtual banks in Hong Kong may discourage the use of banking services and create new forms of financial exclusion. The competitive edge of virtual banks is also lacking when conventional banks offer the same online services. This article suggests the role of technology...
Persistent link: https://www.econbiz.de/10014238505
differences in the bank-customer relationship under the new interaction model. Second is to enhance transparency and disclosure of … the technology involved in virtual bank operation. Third is to provide greater assistance to customers to improve their … comprehensiveness of the increasing complexity of bank operation, particularly for those who do not have high financial literacy and …
Persistent link: https://www.econbiz.de/10013405082
Persistent link: https://www.econbiz.de/10014524880
This paper uses a randomized controlled trial to study the effects of access to agent banking. Individuals were encouraged to open an account and transact at a banking agent or a branch of a financial institution. Compared with individuals who were sent to the branch, individuals sent to an...
Persistent link: https://www.econbiz.de/10011852366