Making decisions is certainly the most important task managers are faced with, and it is often a very difficult one. This book offers a procedure for solving complex decision problems step by step. Unlike other texts, the book focuses on problem analysis, on developing potential solutions, and...

Introduction -- Decision Problems and Decision-making Procedures: Decision Problems -- Goal and Problem-finding Systems as Requirements for the Discovery of Decision Problems -- Rational Decision-making -- Decision-making Procedures -- A General Heuristic Decision-making Procedure: Overview of...

Unlike other publications on decision making, the book focuses on discovering the problem, analyzing it and on developing and assessing solution options.One whole chapter describes a case study. It illustrates how the proposed decision making procedure is used in practice.Executives get an...

1. Introduction -- Part I: Overview of the Management of a Complex Company -- 2. Understanding the Complex Company -- 3. Understanding Management -- Part II: Core Tasks -- 4. Setting Values and Objectives -- 5. Assessing the Situation and Making Decisions -- 6. Leading Employees and...