The article analyzes the influence of company-, industry- andmarket-related variables on the cost of capital of logistics service providers, as well as on their systematic risk. Financial information has become more and more important in strategic decision making (especially in the international...

The aim of this research was to identify quality discrepancies in the existing service offerings of logistics service providers (LSPs). A multi-sided model of service quality (SERVQUAL) highlighting existing gaps in service provision was developed. A qualitative case study approach was employed,...

Die Schnelllebigkeit technologischer Innovationen, steigende Kundenanforderungen und verstärkter globaler Wettbewerb haben der Technology Adoption in vielen Unternehmen zuletzt höchste strategische Priorität verliehen - doch nicht alle kommen damit gleichermassen zurecht. Einige Dienstleister...

Intro -- Title page -- Table of Contents -- Front Matter -- Copyright -- Contributors -- Authors' Biographies -- Emerging issues in urban freight transportation systems-introduction and overview of the book -- Part A. Land-use and urban production -- Chapter 1. Logistics locations...