This study focuses on the firm's strategy process and especially on the firm's strategic management competence. Strategic management competence is defined as a firm's ability to involve different actors in the strategy process, characterised by the formalisation and use of different strategic...

Manufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described as servitization, or lately as a digital servitization, is not a simple process. Academic study has revealed that its issues are complex,...