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~language:"eng"
~subject:"Bibliometrics"
~subject:"EU countries"
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Bibliometrics
EU countries
Großbritannien
103,142
United Kingdom
91,104
Bibliometrie
19,121
Customer satisfaction
14,458
Kundenzufriedenheit
12,956
USA
11,974
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11,010
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9,398
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9,363
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8,950
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8,719
Consumer behaviour
7,912
Theorie
7,699
Service quality
7,688
Konsumentenverhalten
7,679
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7,600
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7,476
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6,292
Relationship marketing
6,141
Beziehungsmarketing
6,072
Frankreich
5,825
Schätzung
5,662
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5,326
France
5,312
Welt
4,436
World
4,381
Vergleich
3,724
Innovation
3,653
Comparison
3,589
Japan
3,508
Wirtschaftsgeschichte
3,470
Economic history
3,282
Industrie
2,948
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2,878
Italien
2,850
Geldpolitik
2,782
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2,765
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2,685
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42
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Kumar, Satish
82
McAleer, Michael
58
Chang, Chia-Lin
52
Jaffe, Adam B.
46
Havránek, Tomáš
44
Kraus, Sascha
44
Chan, Kam C.
43
Hamermesh, Daniel S.
43
Azoulay, Pierre
42
Frey, Bruno S.
37
Sampson, Thomas
37
Lim, Weng Marc
35
Ruiz-Castillo, Javier
34
Stanley, Tom D.
34
Ferreira, João J. M.
32
Köseoglu, Mehmet Ali
32
Taylor, Timothy G.
32
Aguinis, Herman
30
Wohlrabe, Klaus
30
Law, Chun Hung Roberts
28
Paul, Justin
27
Antony, Jiju
26
Czarnitzki, Dirk
26
Doucouliagos, Chris
25
Trajtenberg, Manuel
25
Merigo, Jose Maria
24
Oxley, Les
24
Caporale, Guglielmo Maria
23
Hassan, M. Kabir
23
Havránková, Zuzana
23
Stephan, Paula E.
23
Zimmermann, Christian
23
Dabić, Marina
22
Ellison, Glenn
22
Minford, Patrick
22
Oswald, Andrew J.
22
Anderson, David L.
21
Dhir, Sanjay
21
Hussinger, Katrin
21
Velte, Patrick
21
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National Bureau of Economic Research
129
OECD
23
Edward Elgar Publishing
22
Europäische Kommission / Statistisches Amt
17
Europäische Kommission
16
Fraunhofer-Institut für System- und Innovationsforschung
15
Europäische Kommission / Gemeinsame Forschungsstelle
14
European Foundation for the Improvement of Living and Working Conditions
13
Bank of England
9
Federal Trust for Education and Research
9
Großbritannien / Department of Trade and Industry
9
National Economic Development Office
8
Anglo-German Foundation for the Study of Industrial Society
7
European Centre for the Development of Vocational Training
7
European Conference of Ministers of Transport
7
Faculdade de Economia, Universidade do Porto
7
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
7
Großbritannien / Treasury
7
Confederation of British Industry
6
Erasmus Research Institute of Management
5
Great Britain
5
Institute of Economic Affairs <London>
5
London Business School
5
Nomos Verlagsgesellschaft
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Organisation for Economic Co-operation and Development
5
Robert Schuman Centre for Advanced Studies
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Royal Institute of International Affairs
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World Bank
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4
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4
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4
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4
Großbritannien / Parliament / House of Commons / Trade and Industry Committee
4
Institute for Fiscal Studies
4
University of Canterbury / Dept. of Economics and Finance
4
University of Kansas
4
Asian Development Bank
3
Centre for Economic Performance
3
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Journal of business research : JBR
294
Technological forecasting & social change : an international journal
220
Research policy : policy, management and economic studies of science, technology and innovation
204
International journal of production research
130
NBER working paper series
129
Discussion paper series / IZA
123
Journal of business ethics : JOBE
121
International journal of management reviews : IJMR
114
Journal of management : JOM
109
NBER Working Paper
98
CESifo working papers
93
Cogent business & management
93
Industrial marketing management : the international journal for industrial and high-tech firms
92
Working paper / National Bureau of Economic Research, Inc.
92
Working paper
91
International journal of production economics
81
IZA Discussion Paper
76
International journal of contemporary hospitality management
76
International journal of hospitality management
75
Management review quarterly
71
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
69
Organizational research methods : ORM
69
International journal of consumer studies
67
The journal of technology transfer
65
The journal of economic perspectives : EP ; a journal of the American Economic Association
64
Annals / The Academy of Management
59
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
58
European management journal
57
Administrative Sciences : open access journal
56
Tourism management : research, policies, practice
55
Discussion paper / Centre for Economic Policy Research
54
International business review : the official journal of the European International Business Academy
54
Applied economics letters
53
Management research review
53
Technology analysis & strategic management
53
Total quality management & business excellence
53
Journal of knowledge management
51
Human resource management review
49
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
49
Review of managerial science : RMS
49
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Source
All
ECONIS (ZBW)
25,075
Other ZBW resources
58
EconStor
31
RePEc
21
ArchiDok
4
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25,189
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1
Four decades of frontline service employee research : an integrative bibliometric review
Subramony, Mahesh
;
Groth, Markus
;
Hu, Xinyu
;
Wu, Yu
- In:
Journal of service research
24
(
2021
)
2
,
pp. 230-248
Persistent link: https://www.econbiz.de/10012522538
Saved in:
2
Can robots recover a service using interactional justice as employees do? : a literature review-based assessment
Lajante, Mathieu
;
Remisch, David
;
Dorofeev, Nikita
- In:
Service business
17
(
2023
)
1
,
pp. 315-357
Persistent link: https://www.econbiz.de/10014282973
Saved in:
3
The US-European gap in service employment and demand : the research agenda
Salverda, Wiemer
;
Schettkat, Ronald
- In:
Services and employment : explaining the US-European gap
,
(pp. 15-41)
.
2007
Persistent link: https://www.econbiz.de/10003495369
Saved in:
4
Service included? : Services and the US-European employment gap
Gregory, Mary
;
Salverda, Wiemer
;
Schettkat, Ronald
- In:
Services and employment : explaining the US-European gap
,
(pp. 217-229)
.
2007
Persistent link: https://www.econbiz.de/10003495419
Saved in:
5
Services and employment : explaining the US-European gap
Gregory, Mary
(
ed.
);
Salverda, Wiemer
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003398375
Saved in:
6
Services management research : review, integration, and future directions
Subramony, Mahesh
;
Pugh, S. Douglas
- In:
Journal of management : JOM
41
(
2015
)
1
,
pp. 349-373
Persistent link: https://www.econbiz.de/10010475393
Saved in:
7
Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
Saved in:
8
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
Saved in:
9
Online service failure : antecedents, moderators and consequences
Adil, Mohd
;
Sadiq, Mohd
;
Jebarajakirthy, Charles
; …
- In:
Journal of service theory and practice
32
(
2022
)
6
,
pp. 797-842
Persistent link: https://www.econbiz.de/10013440334
Saved in:
10
Factors influencing consumer forgiveness : a systematic literature review and directions for future research
Kim, Yungchul
;
Ho, Ting Hin
;
Tan, Lay Peng
;
Casidy, Riza
- In:
Journal of service theory and practice
33
(
2023
)
5
,
pp. 601-628
Persistent link: https://www.econbiz.de/10014339764
Saved in:
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