This study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity. It reveals the performance gains due to different combinations of these systems. It...

This paper analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and firms’ innovational performance. It studies whether the enterprise systems have impacts on process as...

This paper analyzes the effect of congestion toll rate change on the change of commuters' transport modal choice in Singapore's context. Amongst several alternatives that commuters can choose when they face increase of congestion tax, this study specifically tests the impact on the modal change...