This report presents case studies from 30 European countriesfor which validated information was available to theproject by the end of November 2008.This informationreflects the situation of the cases at the date ofdelivery to the project by national correspondents duringthe time period...

The retail industry, an important contributor to the European economy, isbeing affected by changes induced by information and communication technologies(ICT) and e-business. As a result, retailers have come to embrace ICT and e-businessto various degrees. This paper aims to illustrate the...