Since every Safety Management System (SMS) is intended to provide a framework by which an organisation manages risk, it is inevitable that accident investigators will take a close interest. The good investigator will always want to understand how the SMS was intended to control risk and how this...

The 'unorganised' worker (neither unionised nor covered by a collective agreement) is the norm in Britain, especially in the private sector, which employs about 70% of employees. In 2003, union membership was down to 29.3%, and 18.2% in the private sector. Collective bargaining covers 72.2% of...

Public Services Inspection in the UK provides a detailed account of the changing role of inspection in public services management. It outlines the continuing debates about providing inspection that encourages not only accountability but also effective service provision and best practice....