Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and...

This book is unique in that it explores public sector reform from a strategic management perspective. The authors whose work is represented in the book examine seven strategies for public management reform: (1) increases in accountability, (2) decentralization and delegation of authority and...