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Direct banking : a demand pull and technology push innovation
Neuberger, Doris - 1997
Since 1994, the German banking market is confronted with an entry wave of direct banks. This banking innovation may be explained by developments on the supply side as well as on the demand side. It is pushed by developments in telecommunication technologies during a period of rising cost...
Persistent link: https://www.econbiz.de/10011540083
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Direct banking : a demand pull and technology push innovation
Neuberger, Doris - 1997
Persistent link: https://www.econbiz.de/10013420078
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Handbuch Privatkundengeschäft : Entwicklung ; State of the art ; Zukunftsperspektiven
Betsch, Oskar (ed.); Hooven, Eckart van (contributor);  … - 1998
Persistent link: https://www.econbiz.de/10000674587
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Private Banking und Wealth Management : Strategien und Erfolgsfaktoren
Brost, Heike (ed.); Faust, Martin (contributor);  … - 2014 - 3., neu konzipierte Aufl.
Persistent link: https://www.econbiz.de/10010257817
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A bank customer analysis and mortgage services evaluation : implications of market segmentation policies
Mylonakis, John - In: Banks and bank systems : international research journal 2 (2007) 3, pp. 157-172
Persistent link: https://www.econbiz.de/10003867833
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Contacts between retailers and customers as a basis for customer segmentation in electronic retail
Silberer, Günter; Steinmann, Sascha; Mau, Gunnar - In: Kundenkenntnis im Handel : Ausprägungen, Herkunft und …, (pp. 127-149). 2009
Persistent link: https://www.econbiz.de/10003862363
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Fuzzy target groups in analytic customer relationship management
Kaufmann, Michael; Graf, Cédric - In: Fuzzy methods for customer relationship management and …, (pp. 168-192). 2012
Persistent link: https://www.econbiz.de/10009703878
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Targeting customers under response-dependent costs
Haupt, Johannes Sebastian; Lessmann, Stefan - In: European journal of operational research : EJOR 297 (2022) 1, pp. 369-379
Persistent link: https://www.econbiz.de/10013259335
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Clustering customer contact sequences : results of a customer survey in retailing
Steinmann, Sascha; Silberer, Günter - In: European retail research 24 (2010) 1, pp. 97-120
Persistent link: https://www.econbiz.de/10008759805
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The establishment of appropriate service strategy for banking industry customers with different value
Chen, Shun-hsing; Pai, Chen-kuo; Chen, Fei-yun - In: International journal of services technology and management 16 (2011) 1, pp. 91-106
Persistent link: https://www.econbiz.de/10009314087