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The service system is the basic abstraction of service science

Maglio, Paul P.; Vargo, Stephen L.; Caswell, Nathan; … - In: Information systems and e-business management : ISeB 7 (2009) 4, pp. 395-406

Persistent link: https://www.econbiz.de/10009851077

Service in the AI Era : Science, Logic, and Architecture Perspectives

Spohrer, Jim - 2022 - 1st ed.

Cover -- Halftitle -- Title -- Copyright -- Description -- Contents -- Acknowledgments -- Prologue -- Introduction -- Part I: Service in the AI Era -- Chapter 1: Foundations of AI: Automation and Augmentation -- Chapter 2: Service Robots and Platform Society -- Chapter 3: Questions -- Part II:...

Persistent link: https://www.econbiz.de/10014380149

Fundamentals of service science

Maglio, Paul P.; Spohrer, Jim - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 18-20

Persistent link: https://www.econbiz.de/10003679861

The emergence of service science: toward systematic service innovations to accelerate co-creation of value

Spohrer, Jim; Maglio, Paul P. - In: Production and operations management : an international … 17 (2008) 3, pp. 238-246

Persistent link: https://www.econbiz.de/10003737026

A service science perspective on business model innovation

Maglio, Paul P.; Spohrer, Jim - In: Industrial marketing management : the international … 42 (2013) 5, pp. 665-670

Persistent link: https://www.econbiz.de/10010211449

On value and value co-creation : a service systems and service logic perspective

Vargo, Stephen L.; Maglio, Paul P.; Akaka, Melissa Archpru - In: European management journal 26 (2008) 3, pp. 145-152

Persistent link: https://www.econbiz.de/10003743831

Business value network concepts for the extended enterprise

Lyman, Kelly Bowles; Caswell, Nathan; Biem, Alain - In: The network experience : new value from smart business …, (pp. 119 - 136). 2009

Persistent link: https://www.econbiz.de/10014546675

Services Sciences, Management, and Engineering (SSME) and its relation to academic disciplines

Spohrer, Jim - In: Services science : fundamentals, challenges and future …, (pp. 11-40). 2007

Persistent link: https://www.econbiz.de/10003604905

Service innovations, employment and exports

Spohrer, Jim - In: Moderne Dienstleistungen : Impulse für Innovation, …, (pp. 27-33). 2006

Persistent link: https://www.econbiz.de/10003395426

Service science, management, engineering, and design (SSMED) : an emerging discipline - outline & references

Spohrer, Jim; Kwan, Stephen K. - In: International journal of information systems in the … 1 (2009) 3, pp. 1-31

Persistent link: https://www.econbiz.de/10003871972

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