Purpose The purpose of this paper is to identify the relationships of the dimensions of emotional intelligence (EI) with organizational citizenship behaviour (OCB). EI is the capacity to recognise and articulate emotions among the individuals and others in the workplace. Emotional capabilities...

This article takes stock of the state of cross‐cultural management in Malaysia. It first focuses on a number of problems that cross‐cultural management faces generally, namely the lack of integrated knowledge and the possibility of subjectivity influencing the research design. Then the...

Discusses various cultures around the world and examines some models of national culture particularly those of Hofstede and Schwartz. It reports some findings on cultural differences between the main ethnic groups in Malaysia (Malays, Chinese and Indian) using an instrument based in part on...

Purpose – Different researchers look at cross‐cultural management from different perspective. By identifying six perspectives, this study aims to help researchers identify lacuna and helps the field by identifying under‐researched areas. Design/methodology/approach – Through a literature...