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10
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date (oldest first)
1
Banking services and the consumer : a report
National Consumer Council
-
1983
-
1. publ.
Persistent link: https://www.econbiz.de/10000414269
Saved in:
2
Banking sector output and labour productivity in six European countries
Mörttinen, Leena
-
2002
Persistent link: https://www.econbiz.de/10001681553
Saved in:
3
Real service improvement : an empirical investigation of service improvement initiatives within a UK
bank
Longbottom, David
;
Hilton, Julie
;
Ying, Xia-zheng
- In:
Systems thinking : from heresy to practice ; public and …
,
(pp. 177-198)
.
2011
Persistent link: https://www.econbiz.de/10008811150
Saved in:
4
Constructing a relationship-based brand equity model
Wang, Chao-Hung
;
Hsu, Li-Chang
;
Fang, Shyh-Rong
- In:
Service business : an international journal
3
(
2009
)
3
,
pp. 275-292
Persistent link: https://www.econbiz.de/10003869774
Saved in:
5
The diffusion of a new service : combining service consideration and brand choice
Landsman, Vardit
;
Givon, Moshe
- In:
Quantitative marketing and economics : QME
8
(
2010
)
1
,
pp. 91-121
Persistent link: https://www.econbiz.de/10003958912
Saved in:
6
Services considered important to business customers and determinants of
bank
selection in Kuwait : a segmentation analysis
Edris, Thabet A.
;
Almahmeed, Mohammad A.
-
2007
Persistent link: https://www.econbiz.de/10003541113
Saved in:
7
The front/back office configuration in new service development : case study of local commercial
bank
in China
Li, Jing Hua
;
Huang, Qiu Bo
- In:
International journal of services technology and management
18
(
2012
)
3/4
,
pp. 184-203
Persistent link: https://www.econbiz.de/10009744379
Saved in:
8
Impact of service co-creation on performance of firms : the mediating role of market oriented strategies
Verma, Rajeev
;
Rajagopal
;
Mercado, Pável Reyes
- In:
International journal of services and operations management
15
(
2013
)
4
,
pp. 449-466
Persistent link: https://www.econbiz.de/10009786589
Saved in:
9
Emerging trends in securities services and how Deutsche
Bank
is responding to them : comment
Singh, Satvinder
- In:
Journal of securities operations & custody
8
(
2015/2016
)
2
,
pp. 101-105
Persistent link: https://www.econbiz.de/10011486768
Saved in:
10
When barriers are irrelevant or undefended: non-
bank
banks cash in
May, Thornton
- In:
Business horizons
30
(
1987
)
4
,
pp. 51-55
Persistent link: https://www.econbiz.de/10003628734
Saved in:
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