Intro -- Contents -- Preface -- Acknowledgments -- I - Overview and Background -- 1 - Why Organizations Don't ''Know What They Know'': Cognitive and Motivational Factors Affecting the Transfer of Expertise -- 2 - A Critical Evaluation of Knowledge Management Practices -- 3 - Coming to the...

With the inundation of emergent online- and Web-centered technologies, there has been an increased focus on intelligent information technologies that are designed to enable users to accomplish complex tasks with relative ease. This book provides cutting-edge research on the modeling;...