Governance systems which are based on assumptions of purposive-rational action have received significant criticism. For example recent quality and performance frameworks of the English NHS have tended towards incentives and sanctions, and have been critiqued in terms of both the logic on which...

In India, over the last decade, a series of stewardship failures in the health system, particularly in the medical profession, have led to a massive erosion of trust in these institutions. In many low- and middle-income countries (LMICs), the situation is similar and has reached crisis...

Remaking a trustworthy medical profession in twenty-first century Britain? / Mary Ann Elston -- Changing forms of managerialism in the NHS : hierarchies, markets, and networks / Sue Dopson -- The restratification of primary care in England? : a sociological analysis / Michael Calnan and Jonathan...

Purpose – The aim of this paper is to provide a rationale for examining trust in health care. Design/methodology/approach – Conducts a review of the literature of trust relations in health care that highlighted that most empirical research has addressed threats to patient‐provider...

Purpose – This paper seeks to address how and why trust relations in the NHS may be changing and presents a theoretical framework for exploring them in future empirical research. Design/methodology/approach – This paper provides a conceptual analysis. It proposes that public and patient...

Purpose – The aim of this paper is to draw together suggestions for future research from the papers and from the discussion that took place at the workshop. Design/methodology/approach – The suggestions are summarised under four broad themes. Findings – At an international workshop on...