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Customer relationship management
Russell-Jones, Neil
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2002
Persistent link: https://www.econbiz.de/10001666573
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1992 - the changing face of financial services
Russell-Jones, Neil
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1992
Persistent link: https://www.econbiz.de/10000850171
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The managing change pocketbook : [for those managing change & those undergoing change, a concise description of the change process, its problems & the solutions]
Russell-Jones, Neil
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2003
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2. ed.
Persistent link: https://www.econbiz.de/10004662143
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The business planning pocketbook
Russell-Jones, Neil
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Hailstone, Phil
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2009
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2. ed.
Persistent link: https://www.econbiz.de/10008910523
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