Das Überblicken, Entwickeln und Instandhalten der Informationssystems (IS)-Landschaft ist eine grosse Herausforderung heutiger Organisationen. Unternehmensarchitekturmanagement (UAM) ist zu einer bedeutenden Disziplin avanciert, um dieser Herausforderung zu begegnen. UAM modelliert, plant und...

Purpose – The application landscapes of major companies all have their own complex structure. Data have to be exchanged between or distributed to the various applications. Systemizing different data integration patterns on a conceptual level can help to avoid uncontrolled redundancy and...

Cost allocations for business intelligence (BI) costs create cost awareness, enhance cost transparency, and support the management of BI systems. Although BI cost allocation is highly relevant in practice, the field is widely uncharted in current scholarly research. In this article, the state of...

This paper asks why organisations invest in non-integrated CRM point solutions when many of the benefits of enterprise systems are claimed to be due to integration of processes and information. This paper identifies six factors that explain why organisations invest in CRM point solutions:...

In order to improve transparency and stabilise health care costs, several countries have decided to reform their healthcare system on the basis of diagnosis-related groups (DRG). DRGs are not only used for classifying medical treatments, but also for case-based reimbursement, hence induce active...

Although managerial issues of data warehousingand business intelligence received considerable attentionin recent years, the strategy process has notoften been investigated. This is particularly true forthe recently proposed, more holistic concept of informationlogistics. This paper discusses the...

Business and information systems engineering (BISE) has established itself as a distinct sub-discipline “between” business sciences and computer science at least in the German-speaking countries. This primarily becomes obvious by two facts. First, the BISE section is one of the largest...