Organizations are under constant pressure to be ambidextrous. They must be able to exploit existing processes, routines and systems at the same time as they must engage in exploration through playfulness, relaxed control and experimentation. We know little about the human costs and challenges of...

"In a unique historical phenomenon of demographics , a large cohort of post-war Baby Boomers is retiring as a new cadre of younger workers, the twenty-somethings referred to as 'Gen Y' or Millennials, are being recruited to replace them. This workforce of the future comes with their own set of...