Bayle-Tourtoulou, Anne-Sophie; Laurent, Gilles; Macé, … - HEC Paris (École des Hautes Études Commerciales) - 2006
This paper aims to provide an answer to the question of out-of-stock events (OOS), their frequency, the sales losses they generate, and their causes. The authors provide two contributions. They describe a new sales-based measure of OOS computed on the basis of store-level scanner data and...