Purpose: Since the emergence of e-commerce uprooted traditional brick-and-mortar retail in the early 2000s, many retailers have reacted by first independently servicing both the online and in-store channels (multichannel retailing) and subsequently integrating both channels to provide a...

This study thrives on the Covid-19 induced economic burden to examine the effects of income diversification and credit risk on bank performance. The results suggest that amid tightened credit conditions and deteriorating asset quality due to the pandemic induced economic hardships, rising credit...