There is an evolution in the process used by standards-development organizations (SDOs) and this is changing the prevailing standards development activity (SDA) for information and communications technology(ICT). The process is progressing from traditional SDA modes, typically involving the...

Standardization processes are quickly replacing regulation and competition as the primary method that technical specifications are deployed as rules, guidelines, or definitions of characteristics that ensure materials, products, processes and services are consistently fit for their purposes....

A science of services is contingent on descriptive and normative theoretical contributions. This dissertation investigates the appropriateness of the language-action framework as a theoretical source for web services, the technological component of a science of services.Web service supports...

We study competitive interaction between profit-maximizing firms that sell software and complementary goods or services. In addition to tactical price competition, we allow firms to compete through business model reconfigurations. We consider three business models: the proprietary model (where...

The Internet has drastically altered the nature of competition in the news industry. This article develops a model of price and quality competition between firms in the online news industry. In equilibrium, firms randomise in their pricing strategies and this generates the cross- sectional...

In Electronic Payment Networks (EPNs) the No-Surcharge Rule (NSR) requires that merchants charge the same final good price regardless of the means of payment chosen by the customer. In this paper, we analyze a three-party model (consumers, merchants, and proprietary EPNs) to assess the impact of...

Although many streams of literature have recognized that firms with broader scope often underperform those with greater focus, relatively little research has examined the mechanisms that might account for these diseconomies of scope. One potential mechanism is that uncertainty shocks -- events...