Benutzermodelle sind ein wichtiger Schritt auf dem Weg zu einer sinnhaften Vollautomation der Informationsverarbeitung. Indem sie dafür sorgen, dass sich Computer und Mensch gut verstehen, erhöhen sie die Akzeptanz von Anwendungssystemen. Darüber hinaus helfen sie, Informationen im Internet...

This paper introduces a special kind of multi-depot pickup and delivery problem. In contrast to the general pickup and delivery problem (GPDP, see e.g. [19,31]) all requests have to be picked up at or delivered to one central location which has the function of a hub or consolidation point. In...

Measuring organizations’ readiness for collaboration and accordingly knowledge managementhas been a topic for years. With the emergence of Web 2.0 and its new possibilities for moreeffective collaboration, it has become increasingly relevant to determine the maturity of anorganization in...