A number of authors acknowledge the academic and corporate significance of being able to measure relationships and their quality (Naudé and Buttle 1999; Buttle 1996, 1997; Anton 1994; Copulsky & Wolfe 1990; Grönroos 1991). The authors are currently pursuing such work, and herein present findings from two...

The economic success of Japan in the post-war period and various new forms of market co-ordination in European regions, and specificities of inter-firm relationships in high technology industries have increased academic and business interest in the ways that firms manage relationships between...

This exploratory paper investigates why some companies appear to find successful business relationshipsrelatively effortless. It seems that the organisation’s search for and utilisation of key resources canguarantee its success in the market place. The paper incorporates a critique of...

The evaluation assessed the impact of Business Link Local Services on those businesses that received assistance in the 6 month period April to September 2003 and its impact over the subsequent period to May/June 2005. The original aims of the report were:a) To understand and quantify...

University of Minnesota Ph.D. dissertation. September 2009. Major: Work and Human Resource Education. Advisor: Dr. Rosemarie J. Park. 1 computer file (PDF); ix, 199 pages, appendices A-D. Ill. map (some col.)

In recent years, a number of researchers have questioned the traditional notion of the producer as the sole generator of innovation in buyer seller relationships. Increasingly, innovation generation has been recognized as an outcome of interaction between a firm and various outside entities....

Suppliers have experienced unexpected consequences for their businesses due to changing situations for their important customers. Such events may also occur at short notice, at least when it comes to necessary and radical decisions. Often suppliers are not aware of the full extent of these...