Prologue -- The Education, Part I -- The Education, Part II -- Figure 3.1 -- Figure 3.2 -- Figure 3.3 -- Figure 3.4 -- Figure 3.5 -- Figure 3.6 -- Figure 3.7 -- Figure 3.8 -- Figure 6.1 -- Figure 6.2 -- Figure 6.3 -- Figure 6.4 -- Figure 6.5 -- Figure 6.6 -- Figure 6.7 -- Figure 7.1 -- Figure...

"Preface In Search of Excellence started a trend of comprehensive efforts worldwide to identify the prescriptive characteristics for excellent companies. However, time and again, corrective measures adopted by companies, based on such prescriptions, have belied expectations. An analysis of...