“Crowdsourcing” is currently one of the most discussed key words among IS and innovation researchers. The major question for both research and business is how to find and lever the enormous potential of the “collective brain” to broaden the scope of “open R&D”. Thus, Communities for...

The Answer Garden supports knowledge sharing in two intertwined ways: by making relevant information retrievable and by mediating access to people with knowledge. We present a case study in which the Answer Garden approach was applied to encourage knowledge sharing in maintenance engineering of...

Knowledge is an important resource in economy these days. It is typically distributed among different actors and embodied in various artefacts (cf. Saloman 1993; Hutchins 1995; Ackerman and Halverson 1998). So, on the level of national economies as well as on the level of an individual organizations, it...

In this contribution we discuss possible approaches to exploring new directions in support for knowledgemanagement with computers. We consider networked computers in their role as communication media, andlook at three perspectives on communication support for knowledge management: communication...

Tangible User Interfaces are of increasing interest in research and are beginning to showtheir potential for practical applications. Due to the differences from Virtual Reality systemsand traditional WIMP interaction via monitor, mouse and keyboard, established designknowledge from these areas...

Clinical pathways describe treatment processes within a hospital. They can be used as process models, which can be controlled by implemented workflow models in information systems. This enables (semi-) automated processes, and they are therefore high potential for an improved quality management...

The main objective of this report is to describe a decision-support system for dynamic retailpricing and promotion planning. Our weekly demand model incorporates price, referenceprice effects, seasonality, article availability information, features and discounts. Building onprevious research, we...

The objective of this paper is the design of computer supported joint actionspaces. It is argued against a view of functionality as residing in computer applications. Insuch a view the creation of functionality is equivalent to the creation of computerapplications. Functionality, in the view...

Information and Communication Technology (ICT) has become an important factor in ourpersonal lives as well as in our social organizations—at work, at home, in our hospitals, in thepolitical institutions and in the public media. While in work settings the dynamics of sharedbusiness goals,...