Hem, Alexander Farestvedt; Supphellen, Magne - In: Journal of Product & Brand Management 31 (2021) 2, pp. 238-251
Purpose: The purpose of this study is to expand the notion of differentiation by developing and testing a typology of brand benefit differentiation. Design/methodology/approach: Brand concept maps were used to identify three types of differentiation. The effects of the types of differentiation...