Ciliberti, Francesco; de Groot, Gerard; de Haan, Job; … - In: Supply Chain Management: An International Journal 14 (2009) 2, pp. 117-127
Purpose – Contracts and trust are mechanisms to coordinate processes in supply chains. However, contracts are incomplete and trust takes time to develop. The aim of this paper is to show how Social Accountability 8000 (SA8000) can help to manage supply chains (in particular small and...